Frequently Asked Questions (FAQ)

Below are some common questions and answers about the NML Hand Exoskeleton.

General Questions

Q: What is the recommended power supply voltage? A: The device typically operates at 12V DC. Check your hardware documentation for details.

Q: What is the maximum supported torque? A: The XL330 servo supports up to 0.43 Nm. For details, refer to the manufacturer’s datasheet.

Q: Can I use a different baud rate? A: Yes, but make sure to configure it both on the device and in your terminal or Python API.

Safety

Q: Is it safe to wear the exoskeleton continuously? A: It’s recommended to limit continuous wear to 30 minutes at a time and to take breaks. Stop immediately if you feel discomfort or pain.

Q: Can I disable the motors quickly in an emergency? A: Yes, send disable:all to immediately disengage torque on all motors.

Troubleshooting

Q: The device isn’t responding—what should I check? A: 1. Verify the USB connection. 2. Check the baud rate and serial settings. 3. Make sure the correct COM port is selected.

Q: I get an error about unknown commands—why? A: Ensure the command syntax matches exactly (case insensitive). Refer to the Python API Usage Guide guide for supported commands.

More Information

For additional help, see the Python API Usage Guide, Quickstart Guide, and Python API Reference pages.